Job: Outpatient Accommodations Representative

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Jobing Description


Outpatient Accommodations Representative

Location:Southwestern Regional Medical Center
Region:Tulsa, OK
Department:Guest Accommodations
Shift Hours / Days:Monday - Friday, 8a - 5p
Hours / Pay Period:80
Position ID:996
Job Function:Support Services

Description

Overview:

The outpatient accommodations representative ensure patients, care givers, visitors and stakeholders are greeted

and assisted with exceptional customer service. Responsibilities include attending to the lodging needs of out-

patients, both onsite and at off-site hotels. Assists with wheelchairs, luggage, luggage carts, etc. Assists Concierge

when needed. Collects payment for the use of guest rooms from patients and/or caregivers. Transports patients and

caregivers as requested to and from CTCA. Evaluates condition of guest rooms and common areas to ensure a

clean, organized appearance and are well maintained.

Requirements:

1. High School degree or equivalent

2. Excellent driving record

3. Minimum 2 years hotel and/or hospitality experience

4. Excellent Guest Relations/customer service and communication skills

5. Attention to detail

6. Ability to handle multiple priorities

7. Working knowledge of Microsoft office products, primarily Outlook, Word & Excel

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